I’m mad at the Air Canada Aeroplan people today.
I tried to spend some points on a widget yesterday, only to find that my points mysteriously ‘expired’ 2 weeks ago. Apparently the new rules of Aeroscam determine that you need to log one ‘activity’ every 12 months to keep your points active. I figured I was covered since I did fly Air Canada to the UK and back only 3 months ago… but no.
Be warned, should you use Aero
plan scam points to fly on Air Canada, it’s NOT a valid activity! Now, is it just me that finds it odd that when you book an Air Canada flight using Aeroplan points that it doesn’t count as an activity to keep your account active? I didn’t expect to earn points by using reward travel, but I did figure it would make a significant enough blip on on the activity meter to avoid the current situation.
I am disappointed that Air Canada thinks so little of loyal customers that it would cynically strip away the entire points balance, without notice, just to save a little money. I figure they don’t value the 3 to 4 flights I would usually make per year – for approximately the next 25 years. Living in Ontario now, I have choices who to fly with – Toronto Pearson and Hamilton airports offer at least 4 different carriers to international destinations, and of course Westjet is around for domestic destinations. I can even be at Detroit airport in 3 hours should Air Canada look like being the ‘only choice’ for international.
So, I have written to the ‘tards at AC, we’ll see what joy that may bring. If all goes well then expect a glowing review of the program on these pages, but if not… well – we’ll save that for now.
If you have any similar experiences or stories, leave a comment – let’s see how big a problem this is among aeroplan customers.